1. Self-Help Home
  2. Products
  3. Newegg Shuffle FAQ

Newegg Shuffle FAQ

The Newegg Shuffle is our drawing system to purchase in-demand products on Newegg.com that are currently limited in supply. Products in the Shuffle will also display an “Enter the Shuffle” button instead of the “Add To Cart” button in their respective product pages. Our Newegg Shuffle can be found at www.newegg.com/shuffle

  • With the Newegg mobile app you can easily be notified when the next Shuffle begins.
  • To download our app, click below: 

What are the benefits of the mobile app?

Download our app to:

  • Receive push notifications if your selected.
  • Be reminded when the Purchase Window opens
  • Easily complete your purchase using mobile payments.

Can I sign up in advance?
At this time we don’t allow advance sign-ups as that would greatly increase the number of participants including those who may not claim their reservation, which hinders the overall program and your chance of being selected.
When is the next Shuffle?
We don’t have a set schedule as each Shuffle event requires inventory to be received by our warehouses – which can happen on any day. Your welcome to sign up prior to the shuffle here or within your account settings under notifications. Once subscribed, Newegg will notify you by email of our next event.sign up for shuffle via email
Generally Monday - Friday from 9:00am PT – 11:00am PT are the most common times a Shuffle event would start if inventory was received.
Why do I need to enter for a chance to purchase?
Some products are experiencing manufacturing supply constraints on certain materials, which is causing a shortage of overall production. Our traditional method of activating inventory on our site caused a traffic spike of customers all trying to purchase very limited quantities of said products. The experience was not ideal so we developed the Newegg Shuffle to offer our customers a fairer way to purchase products in short supply and mitigate behaviors that would give anyone an unfair advantage.
How do I know if I won?
The notification window will be listed for that day on the Newegg Shuffle drawing page. If you won during this time, youll be notified via email or in the app. Be sure to purchase your product before the buying window ends, which will also be listed in your email.
Do not move your item to Wish List or Save For Later - this will remove the item and it cannot be restored.
Which products are in short supply?
Currently, the NVIDIA RTX 30 Series GPUs, AMD Radeon 6000 series GPUs, AMD Ryzen 5000 series CPUs, Xbox Series X|S and PlayStation 5 consoles have been in short supply.
Why don’t you get more inventory?
We don’t control inventory, rather we work with our partners and vendors to procure as much stock as possible. We don’t know the specific volume or timeline for restocks and we release it to our customers as soon as we receive it.
Why are you offering combos?
We offer both single products and combos with combo savings. Customer can choose either when selecting which they’d like a chance at purchasing.
How are you preventing multiple accounts?
We are well aware of users trying to use multiple accounts to get an unfair advantage. Fortunately we have many methods to identify these accounts and will flag them as well as prevent them being selected.
How are you preventing bots?
We’ve been preventing millions of bots from abusing our site on a daily basis for many years now. In addition any usage of auto refresher / loaders / crawlers may result in a permanent IP ban from Newegg.
My IP was blocked, what do I do?
We are employing bot protection against scalpers, resellers and others who use software to get an unfair advantage to purchase. Therefore any usage of auto refresher / loaders / crawlers may result in a permanent IP ban from Newegg. If our systems do not detect any violations from your IP address within the next 24 hours, it may be unblocked. If you need faster assistance or feel you’ve reached this page in error, please send an email to webmaster@newegg.com with your IP address and the error code displayed.
Why don’t you use Captcha?
We do deploy Captcha when we detect bot behavior. If you’re a human, you shouldn’t see it unless you’re acting like a bot.
How can we stop scalpers?
If you spot any 3rd party listings using a Newegg screenshot, please send us a screenshot and posting URL so we can pursue a takedown request via email or PM or DM.
If I got selected, does that hurt my future chances in the Newegg Shuffle?
No, your chances of being selected does not change if you’ve already been selected to reserve product(s) in the Newegg Shuffle.
Can I select multiple items?
Yes you may select multiple items. Please note that Newegg will randomly distribute reservations based on how often items were selected in the Shuffle. A maximum of 1 selection per customer event can be granted per Shuffle event.
Updated on September 23, 2021

Related Articles